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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A popup will appear. It includes elaborate info about all the operations that you can carry out on that particular page. Each context menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive collection of instructional videos demonstrating how to use our Control Panel. They're made for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you are looking for, check out our comprehensive FAQ section, which comprises questions asked by actual customers and offers real solutions. We regulary update our Frequently Asked Questions database with new entries in an attempt to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, you can get in touch with our great team of support engineers available 24x7 and ready to help you with any query. Each trouble ticket you open will be responded to within 1 hour (the average ticket response time being about twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 203467

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com